I have through many nights been talking to an apple expert to resolve my issue with my iPhone. I couldn't get it to sync for anything. So i called Apple, they sent me through three different levels of support. The first guy did seem to know a whole lot, but he didn't resolve my issue. I had 32-bit iTunes with 64-bit Windows. so we thought that might fix the problem, but obviously it didn't. I will be, or I guess he will be calling me back at the end of the day before he goes on vacation for a week.